FAQ


About cashkatta.com




cashkatta.com is India's leading Cashback and Coupons website. Through cashkatta.com members can save on regular purchases at any of our 1000+ partner retailers. To earn Cashback, please ensure you click-through to the retailer's website via blue/orange buttons on cashkatta.com site.






cashkatta.com works with over 1000+ retailers, everyone from Amazon, Flipkart, Dominos, Paytm to Expedia. Just type the name of the retailer you want to shop on in the search bar, or browse through different categories to see the great variety of our retail partners.






If you are looking for a specific retailer, just type their name in the search bar to see if we work with them. Alternatively, you can also browse through different categories in the menu, and click on whichever category/product you are interested in.





Not at all. This is a FREE Cashback / Rewards service offered by us. You do not have to pay anything for using the Cashback site..





You can reach to us at 1234567890. Alternatively, you can also get in touch by E-mailing us at [email protected]
Our Customer Support team is available Monday - Friday from 10 am - 7 pm IST. We guarantee a 48 hour response time, though hopefully will get back on your request sooner than that.



Earning Cashback




Simple, just follow the easy steps below to earn cashback:

1. Login to cashkatta.com website

2. Search for the retailer you want to shop on

3. Click-out to their website by clicking on 'Grab Deal' or the blue buttons

4. Shop and pay on the retailer's site like you normally do

5. Retailer now pays us a commission for this sale. We pass that to you as 'Cashback'. Initially your cashback remains in 'Pending' status. Once the return period of your product is over, retailer pays us in the next monthly payment cycle. Your cashback then becomes 'Confirmed'

6. When you have earned a minimum of Rs.250 as Confirmed Cashback, we can pay the money to your Indian bank account via NEFT (for free) or by Amazon / Flipkart Gift Vouchers.






Yes, for many of our retailers we have cashback offers and vouchers both. Most retailers pay the same cashback rate if you use a voucher code along with it. However, some retailers might pay a lower rate, and very few might not pay cashback at all if used along with a voucher code. These terms are clearly stated on the individual retailer pages on the cashkatta.com site so please ensure you check before transacting.






Pending Earnings are those that we have tracked as valid transactions and have been acknowledged by retailers. However, since they are still within the Return or Cancellation period they cannot be paid out to you yet.

Lets take an example. You make a purchase from Jabong.com for Rs. 500. Within 1-3 days you shall receive an email from us acknowledging that you have Pending Earnings of Rs. 55 (at 11% cashback rate).

Now once the cancellation/return period is over, Jabong.com shall confirm this to us and pay us in the next monthly payment cycle. We shall then move Rs. 55 to your Confirmed Earnings.

However, if your plans changed and you had to cancel your order, the transaction is cancelled and the cashback is removed from your Pending Earnings.





Confirmed Earnings are those that have been approved as valid sales from retailers. When you collect a minimum of Rs. 250 in 'Confirmed' cashback we can pay the money to your Indian bank account by NEFT (for free) or by Amazon / Flipkart Gift Vouchers. You need a minimum of Rs. 250 as 'Confirmed' cashback for each payment request.





Once logged in, you can always see your headline cashback earnings in the top right navigation bar. You can click on 'My earnings' to see details of all cashback earned. This is also visible on the homepage after you sign-in to your account.





Unfortunately not! In order to earn cashback, you MUST visit the retailer via cashkatta.com site. This way the retailer can track that we got them this sale, and we would receive a commission from them. We pay you cashback from this. If you went to the retailer directly, then we will not be able to claim any commission and pay any cashback to you.





Flipkart Rewards




Rewards are same as cashback, which you earn each time you shop on Flipkart via cashkatta.

1 Reward = 1 Rupee






Rewards get tracked as Pending in your cashkatta account within 72 hours from the date of transaction.






Rewards can be paid to you as Gift Vouchers/Gift Cards, as per below terms:

Only Confirmed Rewards can be paid. Pending Rewards cannot be paid till its status has been updated as ‘Confirmed’ by the retailer.





When you have earned a minimum of Rs.250 as Confirmed Rewards, we can pay you Amazon Gift Cards once you make a request.

To request payment, login to your cashkatta account. Under ‘My Account’ on top right corner of the navigation bar, click on ‘My Earnings’. Here you need to click on ‘Request Rewards’. Fill in the details on the Reward payment page. Once you request the Gift Cards should reach your email account within 6-8 business days for.




General questions about Cashback




When you shop at retailers via us, retailers pay us a referral fee. Rather than keep this referral fee, we pass some amount of it to you as cashback. This referral fee comes from the retailers advertising and customer acquisition budgets.






Firstly, please try opening the retailer link in another browser, or if possible another computer too. To ensure that the problem you have is not being caused by your own settings, please follow these simple steps:

For Google Chrome Users

Enable Cookies: Tools - Options - Under the Hood - Cookie Settings. Please change to Allow all Cookies. Clear Cookies: Go to Tools - Clear Browsing Data. Please change the time range to clear to Everything.

For Firefox Users

Enable Cookies: Go to Tools - Options - Privacy. Then please change your settings under History to Remember History. Enable JavaScript: Go to Tools - Options - Content. Then please ensure Enable JavaScript is ticked. Disable pop-up blocker: Go to Tools - Options - Content. Then please ensure Block pop-up windows is not ticked. Clear Cookies: Go to Tools - Clear Recent History. Please change the time range to clear to Everything

For Internet Explorer Users

Lower Security Level: Go to Tools - Internet Options - Security. Please lower Security level to Medium. Lower Privacy Settings: Go to Tools - Internet Options - Privacy. Please lower the Security Level to Low. Disable Pop-up Blocker: Tools - Internet Options - Privacy. Please ensure the Pop-up Blocker at the bottom of the options page is not ticked. Clear Cookies: Go to Tools - Delete Browsing History. Please delete all.

If none of this works, please contact our Customer Support Team and we can look into this for you. Please provide a clear and concise description of your experience, and include the browser name and version number. If you are getting tracking issue messages, please provide any relevant details on your security settings and/or software.






To enable your cashback to track successfully, we recommend that in your browser settings you permanently allow cookies, JavaScript and third party images. Clear cookies to get started. Log into cashkatta.com and click on the retailer link on the cashkatta.com site.

Always use the links provided by cashkatta.com to enter a retailer's site; do not type in retailer names at the top of your browser screen.

Comparison sites - We recommend you do not use a quote reference or code provided by a comparison site. In that case, the commission from the sale would be paid to the comparison site. If we do not receive any commission from retailers we are unable to give cashback to you

Do not search a comparison site whilst completing a cashkatta.com purchase - again there is a danger that the commission/cashback might accrue to the comparison site instead

Completing the purchase online: cashkatta.com only works online. So if you buy something over the telephone or in-store, unfortunately cashkatta.com terms wont apply

Voucher and gift codes - To get cashback via cashkatta.com please only use voucher codes supplied by cashkatta.com. Using vouchers not supplied by cashkatta.com may result in another party being credited with your cashback

Keep all email confirmations and documents from the retailer - just in case you need to use the information for submitting an earnings enquiry.





Our team visits every store before assigning them to different categories. There are many stores (almost 60%) who do business is multiple areas e.g. Flipkart. You can get everything from books, stationery, clothing to electronic products at Flipkart. Therefore, Flipkart would show in multiple categories.





Please feel free to Contact us and let us know which retailer you are looking for. We shall try our best to get them on our programme!







Missing Cashback




If your purchase was done less than 3 days ago, please wait a little longer. It usually takes between 4 - 72 hours for retailers to track sales, so you could still receive your cashback email automatically.

However, If your purchase was done over 3 days ago, please submit a missing cashback ticket within 10 days from the date of transaction. Any Missing Cashback Claims will not be accepted after 10 days. Sometimes, though rare, retailers fail to track a transaction on their end. After we receive transaction details from you, we can follow this up with the retailer, and endeavour to get your missing cashback.

When you log in to cashkatta.com website, in the top right navigation bar you see 'My Account', click on it. Then click on Missing Cashback?. Here you can see the status of all your existing cashback enquiries. Click on the blue button to Add a new cashback enquiry. Please follow the simple steps to submit your ticket.

To ensure we get your money back to you, please help us with all the information as requested in the steps. You can follow the progress of your enquiry from this Cashback tickets page itself and even send us a message about the enquiry by clicking on the 'View details' link next to each enquiry.






It can sometimes take up to 3 days for a merchant to track a transaction. Hence merchants suggest that they should not receive any missing ticket before the end of this period.






Our sophisticated system tracks every time you click out from our website to any of our partner retailers. If you do not see a retailer in the exit click dropdown then you have not visited the retailer via our website. Perhaps you forgot to sign in when you visited a retailer, in which case again the visit will not show in your exit click list.





In order to submit a ticket, you need: retailer name, date and time of the transaction, transaction amount, order or transaction reference, and any other details that would help the retailer to track your transaction.





Cashback enquiries can take between 1 week to 3 months to resolve. Rest assured we will try our level best to resolve your missing cashback query as soon as possible. Remember our incentives are aligned with yours, and we only earn when you get paid a cashback.



Payment of Cashback




Cashback can be paid to you as per the below terms:


Only Confirmed Cashback can be paid. Pending Cashback cannot be paid till its status has been updated as ‘Confirmed’ by the retailers.


When you have earned a minimum of Rs.250 as Confirmed Cashback, we can pay the money to your Indian bank account via NEFT (for free) or as Amazon / Flipkart Gift Vouchers.


Depending on your bank, this payment should reach your account within 8-10 business days for payments via NEFT. In case of Gift Vouchers, you should receive your vouchers via email within 8--10 business days at maximum.






When you have earned a minimum of Rs.250 as Confirmed Cashback, we can pay the money to your Indian bank account via NEFT (for free) or by Amazon / Flipkart Gift Vouchers.


To request payment, login to your cashkatta account. Under ‘My Account’ on top right corner of the navigation bar, click on ‘My Earnings’. Here you can fill in your Indian bank account details that you want us to pay the Cashback to.


Payments are made every week on Monday. All payment requests made by Friday 2 p.m. IST would be paid on the following Monday. Depending on your bank, this payment should reach your account within 8-10 business days. In case of Gift Vouchers, you should receive your vouchers via email within 8-10 business days at maximum.


Please note that only Cashback with ‘Confirmed’ status can be paid. Until we receive payment from retailers, Cashback remains as ‘Pending’ and cannot be paid to you.






Payments are made every week on Monday. All payment requests made by Friday 2 p.m. IST would be paid on the following Monday. Depending on your bank, this payment should reach your account within 8-10 business days.





For us to pay your cashback, you need to have an Indian bank account. Your present location does not affect this till the time you have an Indian bank account.





When you login to your cashkatta.com account, you can see My Account option on top right navigation bar. Click on Settings. There, please select Payment Settings. Here you can enter & amend your Indian bank account details that you want us to pay the cashback to. Note that you will need to enter your cashkatta.com password to confirm these changes.



Questions about Refer and Earn




For every referral you make to cashkatta.com, we award you with 10% of all cashback your referral earns. So, say you referred Rohit to us. Rohit uses cashkatta.com, does online shopping and earns Rs. 400 as cashback. Since you referred Rohit, you will earn Rs. 40 from us as a thank you. And the best part, you will earn this for life. Every time Rohit earns cashback so do you.

You can track all your referral earnings by clicking on My Earning under My Account option.






Referring friends is really simple. You can either use your unique referral link or simply ask your friends to quote your username when they sign-up.

You can send your referral link by email or post it on Facebook and Twitter easily via our website itself. Please visit the Refer and Earn page for more details.

If you are a charity or student organization, sending this referral link to all your members can be a powerful way to raise funds. Given that average cashback in India is Rs. 300, you can earn Rs. 30 per member. Imagine if 1000 member join using your link you can earn Rs. 30,000 each year, just for helping people save.






Click on 'My Account' on top right navigation bar. Then select 'My earnings'. At the bottom, you will be able to see your referral earnings.





When you refer a friend, 10% of all cashback they earn accrues to you. For example, you referred Rohit who earns Rs. 500 in cashback. 10% of this or Rs. 50 comes to you from us as a thank you. Rohit still earns the same amount, but now you also earn. What's more amazing is that you will earn this 10% for life.

Imagine how much you can earn if you refer all your friends!





If you are a charity or student organization, sending your referral link to all your members can be a powerful way to fund raise. Given that average cashback in India is Rs. 300, your charity can earn Rs. 30 per member. Imagine if 1000 member join using your link you can earn Rs. 30,000 each year, just for helping people save.



Account settings




To change your password, login to your cashkatta.com account. On the top right navigation bar you can see a link for 'My Account'. Click on Settings, then select change password. You can change your password on that page and press 'Save Changes'.






Click on the sign-in button. On the log-in page you will see a button labelled 'Forgotten your password?' Just click on this and follow the instructions and we will send you an email telling you how to reset your password. An email should be with you within a maximum of an hour. Occasionally, the email may arrive in your 'junk/spam' folder. Please ensure that you click on the link in the most recent email in order to reset your password.






We like to keep our members updated at all times and this email is a confirmation that the retailer has tracked your purchase. If required, under My Account select Personal Details and you can change your email settings.







Innovation Of Cashkatta

At the dawn of 2015 CASHKATTA born to serve E-commerce customers great benefits. We work with more than 200 E-commerce websites so that people can make more profit in online shopping and we do this by Helping people find the maximum bonus point Give access to variety of products in every category. Managing every ones account in systematic way. Giving the option to transfer it to real cash i.e. Bank account.

About cashkatta.com – Start your online shopping here & save money!

Our mission is to provide the cheapest way to shop online in India. Whether you are buying mobile phones, books, apparel, footwear, laptops, cameras, toys, baby care products or anything else, we guarantee the lowest price in India.

How? We offer three amazing ways to save at the best online shopping sites.

1. Discount Coupons – once you have found the perfect product at the best price, we then give you Free Coupons on these products. You can also search for Coupons by Retailer name, like Myntra Coupons, Flipkart Coupons, Snapdeal Coupons, Dominos Coupons, Jabong Coupons etc. So you can compare and then save extra with our Discount Coupons & Coupon Codes

2. Extra Cashback – and finally we give you Extra Cashback on almost every product you buy after clicking out from cashkatta.com. When you click out from cashkatta and buy anything, retailers pay us commission. We pass this commission back to you as Extra Cashback. All other Coupon sites or Price comparison sites, keep this commission all to themselves. So even when a product is discounted at Amazon or Myntra, we give you Extra Cashback on the best price.

We are the ONLY site in India to offer Comparison, Coupons & Cashback together. This makes us the cheapest way to shop online in India.

Hence, always come to cashkatta.com before you want to shop for anything, and get the lowest price in India!